This Privacy Policy sets out how Tamveah uses and protects any information that you give us when you use our website.
Tamveah is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified while using our website, you can be assured that it will only be used in accordance with this Privacy Policy.
Tamveah may update this policy from time to time by updating this page. You are encouraged to check this page occasionally to ensure that you are happy with any changes.
What We Collect
We may collect the following information:
- Name and contact details (such as email address and phone number)
- Billing and shipping address
- Demographic details such as postcode, preferences, and interests
- Order details and purchase history
- Other information relevant to customer surveys, promotions, or offers
What We Do with the Information We Gather
We require this information to understand your needs and provide you with better service, and in particular for the following purposes:
- Internal record keeping
- Processing and delivering your orders
- Improving our products, services, and customer experience
- Sending promotional emails about new jewellery collections, special offers, or other information which we think you may find interesting
- Occasionally contacting you for customer feedback or market research via email, phone, or message
- Customising the website according to your preferences and interests
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and protect the information we collect online.
How We Use Cookies
A cookie is a small file that asks permission to be placed on your computer or mobile device. Once you agree, the file is added, and the cookie helps us analyse web traffic and improve your shopping experience.
- Traffic log cookies help us identify which pages are being used and improve our website to match customer needs.
- Cookies do not give us access to your computer or any personal information other than the data you choose to share.
You can choose to accept or decline cookies. Most browsers accept cookies automatically, but you can usually modify your browser setting to decline them if you prefer. However, this may prevent you from taking full advantage of our website.
Links to Other Websites
Our website may contain links to third-party websites. Once you leave our website, please note that we do not have control over other sites. Therefore, we cannot be responsible for the protection and privacy of any information you provide while visiting such websites. We encourage you to review the privacy policies of any linked sites.
Controlling Your Personal Information
You may choose to restrict the collection or use of your personal information in the following ways:
- Whenever you are asked to fill in a form on the website, look for the option to indicate that you do not wish the information to be used for direct marketing.
- If you have previously agreed to us using your personal information for direct marketing, you may change your preference at any time by writing to or emailing us at sales@tamveah.com
We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law. We may use your information to send promotional content about trusted third parties if you agree to receive such updates.
If you believe any information we hold about you is incorrect or incomplete, please contact us as soon as possible. We will promptly correct any inaccuracies.