We want you to love your purchase. If for any reason you are not fully satisfied, our Return & Refund Policy is designed to make your experience smooth and worry-free.
1. Eligibility for Returns
- Items can be returned within 7 days of delivery.
- Products must be unused, unworn, and in their original packaging with all tags intact.
- For hygiene reasons, certain items (e.g., earrings) may not be eligible for return unless defective.
2. Non-Returnable Items
- Customized or personalized Items.
- Discounted or final-sale items.
- Products damaged due to misuse or negligence.
3. Return Process
- Contact us at sales@tamveah.com within the return period with your order details.
- Our team will guide you with the return steps.
- Ship the item back securely in its original packaging.
- Once inspected, we will confirm your return status via email.
Note: Return shipping costs may be borne by the customer unless the item is defective or incorrect.
4. Refunds
- Once your return is approved, refunds will be processed to your original payment method within 7-10 working days.
- Shipping charges (if any) are non-refundable.
- In case of defective or wrong items, you will receive a full refund including shipping.
5. Exchanges
- Exchanges are subject to product availability.
- If the requested item is unavailable, a refund or store credit will be issued.
6. Contact Us
For return or refund assistance, please reach out to us.